Capacity Mapping
As trusts evolve—whether through growth, reorganisation, or transition from SAT to MAT—so too must the systems, teams, and strategies that underpin them. But with increasing demands on leadership and operations, many trusts struggle to maintain a clear view of where capacity lies, where it's under strain, and how to prepare for what's next.
​
At PAG, our Capacity Mapping service helps you identify strengths, uncover pressure points, and build a roadmap for sustainable leadership, operational efficiency, and long-term growth.
Our Capacity Mapping tool
From central teams to school leaders, education professionals are juggling more than ever—governance, growth, accountability, compliance, operations, and outcomes. But without clear visibility of how and where capacity is used, decision-making becomes reactive and opportunity passes by.
​​
Capacity Mapping gives you that clarity.
By examining closely the pain points of your organisation, Capacity Mapping can provide practical recommendations to alleviate pressure on over-stretched team members, such as the CEO or HR manager, and re-distribute key pieces of work to other members. Our final goal is to help you understand how your current structure is impacting the quality of the services you offer and to take action to improve it.
Capacity Mapping in action
Our team brings over a decade of experience supporting clients to deliver operational excellence, strategic clarity, and sustainable growth. From single-academy trusts navigating MAT conversion, to large trusts preparing for rapid expansion, our work is trusted by education leaders across England.
PAG’s Capacity Mapping service works in three focused phases:
Phase 1: Structural review and workforce mapping
We start by understanding how your central team is structured, where capacity sits, and how skills are distributed.
What we deliver:
-
Central team skills audit and benchmarking
-
Structural insights and role clarity
-
A growth strategy document
-
Strategic recommendations for team design
Phase 2: Trust-wide engagement and pressure point analysis
We engage your leaders and key stakeholders to test assumptions, uncover bottlenecks, and capture cross-Trust insights.
What we deliver:
​
-
Operational capacity mapping
-
Stakeholder feedback synthesis
-
Recommendations for systems integration and service improvements
Phase 3: Implementation and business case development
We help you translate findings into tangible action. Whether it’s defining a new team structure or building a case for investment, we’ll work alongside you.
What we deliver:
-
Implementation roadmap
-
Business case with costed options
-
Supporting resources (e.g. job descriptions, charts, etc.)
Flexible support
We know every trust is different. That’s why we offer additional, tailored support to complement our core capacity mapping offer:
-
Ongoing change support: Help with recruitment, onboarding, and internal comms during implementation.
-
Annual capacity refresh: Re-benchmark and refine your model as your trust evolves.